Privacy Policy

This Privacy Policy explains how Violet Clair (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit or make a purchase from our website.

Information We Collect

We collect the following types of information:

  • Personal Information: such as your name, email address, billing address, shipping address, payment information, and any details you provide when signing up for our newsletter or contacting us.

  • Usage Information: such as IP address, browser type, pages visited, and time spent on the site, collected through cookies and similar technologies.

  • Transactional Information: details of purchases you make through our store.

How We Collect Information

We collect information when you:

  • Sign up for our newsletter or other communications.

  • Make a purchase on our site.

  • Fill out forms, send us messages, or otherwise interact with us.

  • Browse the site, where cookies and analytics tools may automatically collect data.

How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our services and products.

  • Process transactions and fulfill orders.

  • Communicate with you, including sending newsletters, updates, and promotional materials.

  • Analyze site traffic and user behavior to improve our content and offerings.

  • Detect, prevent, and address technical or security issues.

Sharing Information

We may share your information with third-party service providers who help us operate the website and deliver our services, including:

  • Payment processors

  • Shipping and fulfillment partners

  • Email marketing platforms

  • Analytics providers

We do not sell your personal information.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to improve your browsing experience, understand traffic patterns, and serve relevant content or advertising. You can disable cookies through your browser settings, but parts of the site may not function properly.

Your Rights

If you are located in New York, the United States, or elsewhere, you may have rights under privacy laws such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). Depending on where you live, these rights may include:

  • Accessing the personal data we hold about you.

  • Requesting corrections or updates to your information.

  • Requesting deletion of your personal information.

  • Opting out of marketing emails (you can unsubscribe at any time by using the link in the email).

Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to individuals under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, you can reach us via the contact form.